GENERAL QUESTIONS
YES! We have a showroom location in Atlanta Gorgia. Make an appointment today!
All of our shoes are available in half and full sizes UK 1- 10, EU 35-44, and US 4-13
Order swatches! 100% of our Kahmunity said that they felt more confident they had found the right shade after seeing the leather in person. You can order up to four shades here.Use our shade matching guide here first to help you narrow down your hues. We're always here to help! If you want our professional opinion or have any questions, please feel free to email us atorders@kahmune.comwith a picture or two of your foot/ankle and we'll guide you to your prefect nude.
SHIPPING POLICY
We now ship Worldwide. Flat rate shipping of $20 in the USA and $30 to Canada. For all other locations shipping rates will be calculated at checkout.
Orders are processed and shipped within 48 hours. You will receive a tracking code as soon as your order ships and we will notify you if there are any delays. Delivery times vary but you should receive your package within 72 hours in the USA. For all other locations shipping rates and delivery estimates will be given at checkout.
Flat rate shipping of $20 in the USA and $30 to Canada. For all other locations shipping rates will be calculated at checkout.
RETURNS AND EXCHANGES
We hate to see it but we understand! US customers, within 14 days of delivery generate a return label HERE. Canadian customers please email us at orders@kahmune.com to request a return label. For customers in all other locations, email us within 14 days of delivery of your order number to confirm we will accept your exchange. You are responsible for all return shipping costs.
We'll process your refund as soon as your return is received and we confirm the product is in resale condition. Please allow up to one week from refund confirmation for funds to post to your bank account. Please note that we can only accept goods that are unworn or still have the plastic on the soles. We reserve the right to deny a request for an exchange if items are not in resale condition.
US customers Create a return label here within 30 days of delivery and print and attach to the package. Canadian customers please email us at orders@kahmune.com to request a return label. For customers in all other locations, email us within 30 days of delivery of your order number to confirm we will accept your exchange. You are responsible for all return shipping costs.
We can only accept goods that are unworn or still have the plastic on the soles. We reserve the right to deny a request for an exchange if items are not in resale condition. You will receive email confirmation of your exchange once it has been processed and we will ship out your new pair! Nothing else you need to do :)
For our US and Canada customers Yes! All other customers are responsible for all return shipping fees and costs. We have a 14 day, no questions asked policy. As long as the shoes show no signs of wear you are free to refund. You have up to 30 days for an exchange or store credit. Shoes must be tried on on carpet and be returned in original packaging.