SHIPPING & RETURNS POLICY
SHIPPING IS A FLAT RATE OF $20. WE OFFER FREE EXCHANGES & RETURNS TO CUSTOMERS IN THE USA AND FREE RETURNS FOR CUSTOMERS IN CANADA.
All orders will typically be shipped within 48hrs and any delays in shipping will be communicated. Shoes will be delivered using USPS, FedEx, DHL, or UPS depending on your location.
14 Days from receipt.**All shoes should be tried on on a clean, carpeted surface. If shoe soles show any sign of wear we will not be able to accept them for return or exchange. If shoes come with a plastic covering on soles and covering is removed we will only be able to provide a store credit, no refunds, should we deem the item eligible.** All items must be returned in the original condition with original packaging and dustbags.
US customers please click below to begin the return/exchange process.
Canadian customers please email us at firstname.lastname@example.org to request an electronic return label.
As we are still growing, exchanges can only be made for inventory currently in stock. Should your desired shoe not be available, please return the original item for a full refund and place a new order.