SHIPPING & RETURNS POLICY

We offer free Ground Shipping on all US orders and free exchanges & returns to customers in the USA and Canada.

For international customers, the shipping rate will be calculated at checkout.   CUSTOMERS ARE RESPONSIBLE FOR ALL DUTIES AND TAXES UPON DELIVERY. 

All orders will typically be shipped within 48hrs and any delays in shipping will be communicated. Shoes will be delivered using USPS, FedEx, DHL, or UPS depending on your location.  

 RETURNS

14 Days from receipt for a refund, 30 days from receipt for an exchange or store credit.

**All shoes should be tried on on a clean, carpeted surface. If shoe soles show any sign of wear we will not be able to accept them for return or exchange. If shoes come with a plastic covering on soles and covering is removed we will only be able to provide a store credit, no refunds, should we deem the item eligible.** 

All items must be returned in the original condition with original packaging and dust-bags. 

US customers please click below to begin the return/exchange process.

 

 

Canadian customers please email us at orders@kahmune.com to request an electronic return label. All other International customers are responsible for shipping fees for exchanges and returns.

EXCHANGES

As we are still growing, exchanges can only be made for inventory currently in stock. Should your desired shoe not be available, please return the original item for a full refund and place a new order.